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Archive for July 10th, 2007

Profiting from Customers, Employees and Strategy

Posted by John Todor on July 10th, 2007

Top performing auto dealerships are three times more profitable than the average. This comes from a McKinsey Quarterly report (June, 2007). Three times more profitable!
I believe there is an important lesson here for business in other industries.
Here are the key factors that differentiated the Top from the Average:

Employees - Top performing dealerships put more energy […]