I am happy to announce the first book signing for Addicted Customers. I will be presenting at the upcoming IBM Information On Demand Conference in Anaheim, October 15-19th. My main presentation is entitled “The Psychology of the Customer Experience.” I am also taking part in two roundtable discussions.
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The good folks at IBM have set-up a book signing for me on Wednesday the 18th from 9-10 am. If you are attending the conference, please come by and say hello.
Addicted Customers is available now as a printable eBook at www.AddictedCustomers.com/ebook. It will be available at Amazon and other book purveyors in late October.









